service-officersVeterans don’t have to stand alone in the in their battle for benefits and medical care. The Department Service Officers will help veterans and family members weed through the paperwork and bureaucracy of government in order to get the benefits and medical care deserved.  The American Legion department service officers (DSO) offer free advice and guidance for veterans who need the services provided by the Department of Veterans Affairs (VA).

Pennsylvania has 5 offices across the state to assist veterans; Philadelphia, Pittsburgh, Wilkes-Barre, Erie and Harrisburg. The DSO’s are accredited representatives responsible for providing assistance and representation in any claim for VA benefits.  They have specialized training and experience that contribute to a thorough knowledge of VA regulations and instructions, and not to mention, they are familiar with the broad spectrum of VA programs and operations.  Our service officers regularly participate in workshops, seminars and conference to upgrade and enhance their skills.

If you or someone you know needs help from one of our Department Service Officers, please contact the nearest office.

Sign up for the Service Officers Webinar.  Email Stephanie Imboden your full name, email address and post name and number.

Starting Monday, September 17, 2018, we will begin a weekly webinar series for Post Service Officers and other interested individuals.  The webinar series will run every Monday night (except on holidays) throughout the year. The purpose of the webinar is to provide Post Service Officers an opportunity to interact with our Department Service Officer Staff and provide information to better serve veterans in the community and your local Post. You will be able to dial in and have a face to face conversation with our Department Service Officers. It’s an opportunity to ask questions and/or receive valuable information.   Members are also welcome to join in the Monday night webinars.

The time will be 6:00 pm to 8:00 pm every Monday evening.   All you need to do is sign up with your name, email address and Post number.

You will be added to our distribution list. Every Friday the log-on instructions will be sent out for the upcoming week to everyone on the distribution list. You can join using a smart phone, tablet or computer.

This is a great opportunity for Post Service Officers to find out how to better serve veterans in their post and local community. This program is open to everyone but is focused for our Post Service Officers.

If you have any questions, feel free to contact our office at (717) 730-9100 or (877) 720-8387.

Service Officer convention brief

Veteran Assistance Referral Form

The Veteran Assistance Referral Form is used by American Legion Members to seek help and assistance from a Department Service officer. If you know a veteran or family member who needs assistance or may have questions pertaining to veterans benefits simply fill out the form to the right and we’ll do the rest. The person being referred does not have to be an American Legion member.

Click here to print out the Referral Form and return it for processing

Click here for the PA Department of The American Legion Claims Award Report

Click here for the PA Department of The American Legion Claims Recap

Click here for the program shown at Department Convention

Department Service Officers

Philadelphia 215-381-3032
Mailing Address
c/o VA PA Box 42938

Philadelphia, PA 19101

Street Address
5000 Wissahickon Avenue
Philadelphia, PA 19144

215-381-3500 (fax)

Dept. Service Officer Supervisor Glenn King
Dept. Service Officer Robert Gardner
Dept. Service Officer Angela Hardy
Dept. Service Officer Joseph Gunkel
Secretary Stephanie Graham
Secretary Aleashia Jones

Pittsburgh 412-395-6230

c/o VA 1000 Liberty Avenue
Pittsburgh, PA 15222

412-395-6234 (fax)


Dept. Service Officer Supervisor Graham Wieland
Dept. Service Officer Stephen Schott
Dept. Service Officer Larry Tuttle
Dept. Service Office Dan Campeau
Receptionist Barbara Runski
Receptionist Colleen Campeau

Wilkes-Barre 570-821-2526
1123 Eastend Blvd, Suite 5
Wilkes-Barre, PA 18702

570-821-2529 (fax)

Dept. Service Officer Chris Crouse
Dept. Service Officer Brian Stolarski
Secretary Betsy Dalsanto

Erie 814-864-4240

135 E. 38th Street
Erie, PA 16504

814-864-3405 (fax)

Dept. Service Officer Supervisor Amber Moore
Dept. Service Officer Stephen Wagner
Dept. Service Officer Bradley Baranski
Secretary LeeAnn Zasada


Harrisburg 717-730-9100

800 N. Front Street
Wormleysburg, PA 17043

717-975-2836 (fax)

Dept. Service Officer Program Manager Bruce Foster
Dept. Service Officer Scott Brenner

Dept. Service Officer Paul DeVincenzo
Secretary Stephanie Imboden

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