service-officersVeterans don’t have to stand alone in the in their battle for benefits and medical care. The Department Service Officers will help veterans and family members weed through the paperwork and bureaucracy of government in order to get the benefits and medical care deserved.  The American Legion department service officers (DSO) offer free advice and guidance for veterans who need the services provided by the Department of Veterans Affairs (VA).

Pennsylvania has 5 offices across the state to assist veterans; Philadelphia, Pittsburgh, Wilkes-Barre, Erie and Harrisburg. The DSO’s are accredited representatives responsible for providing assistance and representation in any claim for VA benefits.  They have specialized training and experience that contribute to a thorough knowledge of VA regulations and instructions, and not to mention, they are familiar with the broad spectrum of VA programs and operations.  Our service officers regularly participate in workshops, seminars and conference to upgrade and enhance their skills.

If you or someone you know needs help from one of our Department Service Officers, please contact the nearest office.

Veteran Assistance Referral Form

The Veteran Assistance Referral Form is used by American Legion Members to seek help and assistance from a Department Service officer. If you know a veteran or family member who needs assistance or may have questions pertaining to veterans benefits simply fill out the form to the right and we’ll do the rest. The person being referred does not have to be an American Legion member.

Click here to print out the Referral Form and return it for processing

Click here for the PA Department of The American Legion Claims Award Report

Click here for the PA Department of The American Legion Claims Recap

Department Service Officers

Philadelphia 215-381-3032
Mailing Address
c/o VA PA Box 42938

Philadelphia, PA 19101

Street Address
5000 Wissahickon Avenue
Philadelphia, PA 19144

215-381-3500 (fax)

Dept. Service Officer Glenn King
Dept. Service Officer Nathaniel Porter
Dept. Service Officer Ontay J. Anderson

Receptionist Vionel Bell

Pittsburgh 412-395-6230
c/o VA 1000 Liberty Avenue
Pittsburgh, PA 15222

412-395-6234 (fax)


Dept. Service Officer Graham Wieland
Dept. Service Officer Stefanie Doyle
Dept. Service Officer Mark Thompson
Dept. Service Office Ian Carrier
Secretary Bernadine Pollock
Clerk-Typist Mary Rhoads
Clerk Edwina Koman

Wilkes-Barre 570-821-2525
1123 Eastend Blvd, Suite 5
Wilkes-Barre, PA 18702

570-821-2529 (fax)

Department Service Officer Jeff Saunders

Department Service Officer Gina Svoboda

Department Servie Officer Dan Falls
Secretary Janis Boler

Erie 814-864-4240
135 E. 38th Street
Erie, PA 16504

814-864-3405 (fax)

Department Service Officer Brian Morris

Department Service Officer Amber Moore

Department Service Officer Gregory B. Luce
Secretary Anthony Rodriquez

Harrisburg 717-730-9100
800 N. Front Street
Wormleysburg, PA 17043

717-975-2836 (fax)

Dept. Service Officer Danny Osten

Dept. Service Officer Terry Gendron

Secretary Roxanne Geltmacher

  • Service Officer Assistance

  • Please enter a value between 0 and 1000.
  • Person Needing Help

  • This field is for validation purposes and should be left unchanged.